National Assessment Results Registration System

PAKISTAN NATIONAL VOCATIONAL QUALIFICATION SUMMARY SHEET

1. Title of Qualification		Version #	Date
	1013HRC16- National Vocational Certificate Level 2 in Hotel Management (Hospitality Expert)	2	0000-00-00

2. NVQF Level
	Level	2

3. Total Credits
	0.0

4. Purpose of the Qualification

The purpose of the Hospitality Expert courses is to engage young people with a programme of development that will provide them with the knowledge, skills and understanding to start these careers in Pakistan. The courses have been developed to address specific issues, such as the national, regional and local cultures, the work force availability within the country, and meeting and exceeding the needs and expectations of their guests.

5. Details of Qualification
	Code	Competency Standards	Level	Credit
	061100856	Perform Basic Computer Application (Specific)	2	4
	001100851	Perform Basic Communication (Specific)	2	3
	041700839	Communicate the Workplace Policy and Procedure	2	2
	102200844	Comply with Personal Health and Safety Guidelines	2	3
	101200778	Provide front office services	2	12
	101200777	Provide food and beverage services	2	12
	101200776	Provide housekeeping services	2	12
	101200775	Deliver effective guest service	2	6
	101200774	Develop communication and social skills for hospitality	2	6
	101200773	Maintain professional standards and environment throughout shift	2	12

6. Credit Range		Compulsory	Elective
		0.0	0.0

7. Equivalencies, cross credits, pre requisites

8. Requirements for accumulation of credits

9. Requirement for the award of the Qualification

10. Transition arrangements for current courses, awards etc

11. Standard Setting Body
	NAVTTC

12. Remarks

13. ISCED Classfication
	Hotel, restaurants and catering \| 1013

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