| 1. Title of Qualification |
Version # |
Date |
| |
1013HRC13 - National Vocational Certificate Level 2 in Hospitality Worker |
1 |
2019-12-13 |
| 4. Purpose of the Qualification
|
| |
The purpose of the Hospitality Expert courses is to engage young people with a programme of development that will provide them with the knowledge, skills and understanding to start these careers in Pakistan. The courses have been developed to address specific issues, such as the national, regional and local cultures, the work force availability within the country, and meeting and exceeding the needs and expectations of their guests. |
| 5. Details of Qualification |
|
|
| |
Code |
Competency Standards |
Level |
Credit |
| 061100856 | Perform Basic Computer Application (Specific) | 2 | 4 | | 001100851 | Perform Basic Communication (Specific) | 2 | 3 | | 041700839 | Communicate the Workplace Policy and Procedure | 2 | 2 | | 102200844 | Comply with Personal Health and Safety Guidelines | 2 | 3 | | 101200830 | Dispose the Waste Materials | 2 | 3 | | 101200778 | F: Provide front office services | 2 | 12 | | 101200777 | E: Provide food and beverage services | 2 | 12 | | 101200776 | D: Provide housekeeping services | 2 | 12 | | 101200775 | C: Deliver effective guest service | 2 | 6 | | 101200773 | A: Maintain professional standards and environment throughout shift | 2 | 12 |
| 6. Credit Range |
Compulsory |
Elective |
| |
|
69.0 |
0.0 |
| 7. Equivalencies, cross credits, pre requisites
|
| |
ALL ENTRANTS SHOULD HOLD A CURRENT MEDICAL CERTIFICATE LEVEL 2 • Middle OR • Trained and qualified at operational level in a hospitality setting for at least 3 months, with experience in a commercial hospitality environment • Trainees must also be competent at Level 2 in English and numeracy. |
| 8. Requirements for accumulation of credits
|
| |
NA |
| 9. Requirement for the award of the Qualification
|
| |
NA |
| 10. Transition arrangements for current courses, awards etc
|
| |
NA |
| 11. Standard Setting Body
|
| |
NAVTTC |
| 12. Remarks
|
| |
Prepare and train students through skill training and enable them to earn their living either through employment in industry or to be self-employed |
| 13. ISCED Classfication
|
| |
Hotel, restaurants and catering | 1013 |
|